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Ordering & Payment

ORDERING

Upon placing your order, a confirmation page will display your order number. Also, a  confirmation with your order details will be sent to you by e-mail. You can also check the status of your order by logging into My Account. 

PLEASE, FOLLOW SIZE GUIDE AND CHECK MEASUREMENTS CAREFULLY.

If you are not sur about your size, choose the one which is closest to your measurements and also include them in the comment section when placing your order. 

Due to the new regulations for trade in the United Kingdom, we must impose a minimum value of $ 195 for all orders we ship to the UK.


DELIVERY TERMS 

We acclaim the importance of clear delivery terms and stay on schedules throughout seasonal campaigns but please note, listed DHL Shipping refers only to courier’s mailing term.

Production time requires 2-7 days in addition, considering most of our designs are exclusively made on demand after being ordered, distinguishing from in-stock fashion retail.

Besides, all customized articles which we are so proud to offer, assume further tailoring and personal touch ups all considered to affect actual delivery.  

PLEASE, REVIEW ALL SHIPPING INFORMATION CAREFULLY.

 

PRICES & CURRENCY

All prices published online, payments and invoices are in USD (American dollars).

Prices are also available in Euro conversion.

 

PAYMENT

We accept: Visa, MasterCard, PayPal. The card payment system we use is called SafeCharge.

 

CHANGE & CANCEL ORDER

We are able to make changes or cancellations after your order has been placed. Please contact us immediately at [email protected] and we will do our best to assist you. We apologize for any inconvenience.

Please note that our online shop is hosted in Bulgaria and customers are responsible for all additional taxes and custom fees, related to the transaction.